Cyber Incident Response Plan

Mocha Productions Ltd. Cybersecurity Incident Response Plan

Asset Identification & Prioritisation

Catalogue all critical assets: customer data, financial records, cloud-hosted assets, and high-value video footage stored on air-gapped servers.
Conduct regular asset audits to ensure nothing is left in the dark (or the digital equivalent of a dusty attic).

Backup & Recovery Strategy

Schedule frequent, encrypted backups of all vital data with offsite storage to guarantee swift recovery.
Test recovery procedures regularly—because if you don’t practise, you might end up in a “backed up” situation when you really need to get back on track.

Access Control & Cyber Hygiene

Implement stringent role-based access controls across all platforms, ensuring that only the right people have the right keys to the digital kingdom.
Enforce multi-factor authentication (MFA) and keep user permissions under continuous review.

Staff Training & Awareness

Provide regular cybersecurity training sessions to ensure every team member recognises phishing attempts and other threats.
Cultivate a culture where “If it smells funny, it probably is” becomes the unwritten motto for suspicious emails or activities.

Continuous Monitoring & Threat Intelligence

Deploy state-of-the-art monitoring tools on all systems—be it the cloud or the air-gapped server—to detect anomalies and potential threats in real time.
Integrate threat intelligence feeds to stay ahead of emerging risks and vulnerabilities.

Incident Detection & Assessment

Establish automated alerts for unusual activities affecting customer data, cloud assets, or footage integrity.
Ensure a clear process for assessing the severity and scope of each incident, determining if it’s a minor hiccup or a full-blown digital catastrophe.

Reporting Protocol

Empower every team member with a straightforward process to report suspected incidents immediately.
Maintain an ‘open door’ policy where timely reporting is both expected and rewarded (bonus points if you spot a threat before it causes chaos).

Immediate Containment Measures

Swiftly isolate affected systems to prevent further spread, with specific protocols for the air-gapped server if it becomes compromised.
Utilise network segmentation and, where necessary, temporary shutdowns to contain the threat.

Incident Resolution & Eradication

Work with both in-house IT experts and external cybersecurity professionals to remove the threat entirely from the environment.
Conduct forensic analysis to understand the breach’s origin and ensure that no stone—or byte—is left unturned.

System Recovery & Business Continuity

Prioritise the recovery of critical systems, especially those handling sensitive customer data and high-value footage.
Follow pre-tested recovery plans, restoring data from secure backups while ensuring system integrity.

Internal Communication

Immediately notify senior management and the designated incident response team once an incident is confirmed.
Keep internal stakeholders updated with clear, factual, and jargon-free communications to avoid unnecessary panic (and to preserve that famous Mocha calm).

External Notification & Regulatory Compliance

Notify affected customers, regulatory bodies, and, where applicable, law enforcement—ensuring compliance with all legal obligations.
Prepare official statements to reassure external stakeholders that the situation is being handled with the utmost professionalism.

Incident Review & Lessons Learned

Conduct a comprehensive post-incident review to assess what happened, why, and how it was handled.
Document findings, including any gaps in the response process, to prevent future occurrences—learning from mistakes is, after all, the best way to improve.

Plan Updates & Cybersecurity Enhancements

Regularly update the incident response plan based on lessons learned and evolving cybersecurity threats.
Continuously invest in new technologies and training to fortify defenses, ensuring that Mocha Productions Ltd. stays one step ahead of cybercriminals.

Ongoing Training & Drills

Schedule routine drills and simulations to test the incident response plan’s effectiveness, ensuring everyone knows their role when the going gets tough.
Update training materials as new threats emerge—because in the world of cybersecurity, complacency is the enemy.