Privacy Policy
Mocha Productions Ltd. takes your privacy very seriously. This privacy policy outlines how we use and protect any personal information that you provide when you use our website, www.mocha.tv.
Information Collected:
When you visit our website, we may collect the following information:
- Name and job title
- Contact information, including email address and phone number
- Demographic information, such as postcode and preferences
- Other information relevant to customer surveys and/or offers
We collect this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping
- To improve our products and services
- To contact you about new products, special offers or other information which we think you may find interesting using the email address which you have provided
- To contact you for market research purposes.
Use of Cookies
We use cookies on our website. A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
Vimeo Video Streaming
Our website streams videos hosted on Vimeo.com. Vimeo may collect your IP address and may set cookies on your computer to facilitate the video streaming process. For more information on Vimeo’s privacy policy, please visit https://vimeo.com/privacy.
Calendly Appointments
Our website contains a link to book appointments via Calendly. When you click on the link, you will be directed to Calendly's website where you will be required to provide personal information such as your name, email address, and phone number. Calendly's privacy policy will then apply to the information you provide. For more information on Calendly’s privacy policy, please visit https://calendly.com/pages/privacy.
Google Analytics
Our website uses Google Analytics, a web analytics service provided by Google Inc. Google Analytics sets cookies on your computer to help us analyze how you use our website. The information generated by the cookie about your use of our website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of our website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. By using our website, you consent to the processing of data about you by Google in the manner and for the purposes set out above. For more information on Google Analytics' privacy policy, please visit https://policies.google.com/privacy.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Controlling Your Personal Information
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You have certain rights over your data: for example, you can require us to delete them or to provide you with a copy.. If you would like a copy of the information held on you please write to Mocha Productions Ltd, 25 Parliament Street, L8 5RN or email hello@mocha.tv. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.
Changes to This Policy
We may update this privacy policy from time to time by posting a new version on our website. You should check this page occasionally to ensure that you are happy with any changes. This policy is effective from 27th March 2023.
If you have any questions or concerns about our privacy policy, please contact us at hello@mocha.tv.